Avoid inefficiency and fluctuating quality in working with your customers. We help you to create the framework, structures and standards that enable you to successfully execute your skills and ambitions.
Since 2001, we have helped companies built a stronger performance in their customer-facing functions. We take on the task with practical focus and everyday life in mind. We have build increased knowledge bases and improved performance management in over 1000 companies and we can do the same with you.
Let’s inspire you with sparring on the important elements that form the basis of good sales work, competence enhancement and successful performance:
- Definition of performance standards
- Performance Management concepts
- KPIs on behavior and results
- Management rhythms and templates
- Sales and service templates